🏠 Welcome to Service Under Roof
These Terms and Conditions govern our professional home renovation services and establish the foundation for our working relationship. By engaging our services, you agree to these terms designed to ensure quality, transparency, and mutual satisfaction.
🔨 Our Service Promise: Every service under our roof is delivered with professional craftsmanship, reliable scheduling, and comprehensive quality assurance.
🔧 Professional Services
Comprehensive Service Portfolio
Service Under Roof provides complete home renovation services including:
- Full home renovations with professional project management
- Kitchen and bathroom remodeling with custom design solutions
- Roofing, siding, and exterior renovation services
- Interior design and complete home decorating services
- Flooring installation and professional finishing work
- Electrical, plumbing, and HVAC system installations
- Security, safety, and smart home system integration
Professional Consultation Process
Every project begins with comprehensive professional assessment:
- Detailed property evaluation and needs assessment
- Professional design consultation and planning
- Material selection and quality specification review
- Project timeline development and milestone planning
- Transparent cost estimation and budget planning
💰 Professional Pricing and Payment
Transparent Pricing Structure
- Free comprehensive consultations and written estimates
- Detailed cost breakdowns with no hidden fees
- Material costs locked upon contract signing
- Change orders processed with client approval
- Professional project management included in all services
Payment Schedule
- Initial Payment: 20% upon contract execution
- Progress Payments: Based on completed project milestones
- Final Payment: Upon project completion and client approval
- Payment Methods: Check, ACH transfer, major credit cards
- Professional Financing: Available through qualified lenders
🏠 Quality Guarantee: 5% discount for referrals that result in completed projects.
🛠️ Project Execution
Professional Project Management
- Detailed project scheduling with milestone tracking
- Professional coordination of all trades and materials
- Regular progress updates and client communication
- Quality control inspections at each project phase
- Professional cleanup and project completion procedures
Site Requirements and Access
- Clear access to all work areas during business hours
- Temporary utility arrangements as needed for project completion
- Professional site protection and safety measures
- Daily cleanup and debris removal procedures
- Standard hours: Monday-Friday 7:00 AM - 6:00 PM, Saturday 8:00 AM - 4:00 PM
Professional Material Standards
All materials meet our strict professional standards:
- Quality materials from established manufacturers and suppliers
- Professional-grade products with manufacturer warranties
- Code-compliant materials meeting all local building requirements
- Durability standards ensuring long-term performance
- Professional installation techniques for optimal results
🛡️ Comprehensive Warranty Program
Professional Warranty Coverage
- Workmanship: 5-year warranty on all professional installations
- Structural Work: 10-year warranty on structural modifications
- Materials: Full manufacturer warranty protection
- Systems: 3-year warranty on electrical, plumbing, and HVAC work
- Specialty Work: Extended warranties on roofing and exterior work
Warranty Service and Support
- Annual maintenance inspections for major projects
- Priority scheduling for warranty service calls
- Professional assessment and rapid resolution procedures
- Replacement parts guaranteed to meet original specifications
🔨 Service Excellence Guarantee: All warranty work performed with the same professional standards as original installation.
🏠 Professional Home Warranty
Extended Protection Program
Our Professional Home Warranty includes:
- Annual comprehensive system inspections and maintenance
- 24/7 emergency service response for covered systems
- Priority scheduling for all warranty and maintenance services
- Professional documentation and service history tracking
- Transfer provisions for property sale transactions
Maintenance Requirements
- Annual professional inspections of major systems and installations
- Routine maintenance as recommended by manufacturers
- Prompt notification of any performance issues or concerns
- Professional maintenance records and documentation
⚖️ Legal and Professional Standards
Insurance and Professional Liability
- Comprehensive general liability insurance coverage
- Professional liability protection for all services
- Worker's compensation coverage for all employees
- Property protection during all phases of construction
Professional Compliance
- All work performed by licensed, insured professionals
- Full compliance with local building codes and regulations
- Professional permit acquisition and inspection coordination
- Quality documentation and compliance certification
Professional Dispute Resolution
- Direct communication and professional problem-solving approach
- Mediation through construction industry professionals
- Binding arbitration through qualified construction arbitrators
- Venue: State of Georgia, Fulton County
🔄 Project Changes and Modifications
Professional Change Order Process
- All project changes documented through written change orders
- Professional assessment of cost and timeline impacts
- Client approval required before implementing any changes
- Quality standards maintained for all modifications
Professional Cancellation Policy
- Pre-Construction: Full refund minus 10% planning and preparation costs
- During Construction: Prorated billing for completed work and materials
- Material Orders: Client responsible for ordered materials
- Custom Work: Specialty orders and custom fabrication non-refundable
🏆 Professional Standards and Quality
Our Professional Commitments
- Licensed, insured professionals on every project
- Professional-grade materials and installation techniques
- Quality control inspections and professional oversight
- Transparent communication and project documentation
- Professional cleanup and project completion standards
Client Benefits and Protections
- Comprehensive project documentation and warranties
- Professional support throughout the project lifecycle
- Quality assurance and professional oversight
- Ongoing maintenance and service support
🔧 Craftsmanship Promise: Every project reflects our 25+ years of professional experience and commitment to quality.
📧 Professional Communication
Project Communication Standards
- Regular progress updates and milestone communications
- Professional documentation and progress photography
- Direct access to project managers and supervisors
- Comprehensive project completion documentation
Service Updates and Information
- Professional maintenance tips and home care information
- Industry updates and home improvement insights
- Service reminders and warranty notifications
- Client success stories and project showcases
📝 Terms Modifications
These Terms may be updated to reflect service improvements:
- Updates reflecting industry standards and best practices
- Enhancements to service delivery and quality assurance
- Legal compliance and professional standard requirements
- Improved client protections and service benefits
Significant changes will be communicated through our professional notification system. Continued service engagement indicates acceptance of updated Terms.
📞 Professional Contact Information
Connect with our professional team for all service needs:
- Email: info@serviceunderroof.com
- Phone: (404) 555-8372
- Address: 3251 Professional Boulevard, Atlanta, GA 30309
- Office Hours: Monday-Friday, 7:00 AM - 6:00 PM
- Emergency Service: 24/7 for warranty and urgent issues
🔨 Our Promise: Every interaction with Service Under Roof reflects our commitment to professional excellence and client satisfaction.