🏠 Our Professional Privacy Commitment
At Service Under Roof, we handle your privacy with the same professional care and attention we bring to every home renovation project. This Privacy Policy details how we collect, use, and protect your personal information throughout our comprehensive service relationship.
🔨 Just as we build with integrity and craftsmanship, we protect your personal information with professional-grade security and transparent practices.
📋 Information We Collect
Project Information
For our comprehensive renovation services, we collect:
- Contact information and property details
- Project specifications and service requirements
- Home improvement preferences and budget considerations
- Communication records and consultation notes
- Payment information and warranty registration details
Service Delivery Data
To ensure professional service delivery, we may collect:
- Property access information and security requirements
- Project progress photos and documentation
- Material specifications and installation records
- Quality control assessments and inspection results
Client Communication
- Website usage patterns and service inquiries
- Phone consultations and appointment scheduling
- Email communications and project updates
- Client feedback and satisfaction surveys
🔧 How We Use Your Information
Your information helps us deliver professional service excellence:
- Service Delivery: Planning and executing your home renovation projects
- Quality Assurance: Maintaining our high standards of craftsmanship
- Client Communication: Project updates, scheduling, and support
- Service Improvement: Enhancing our renovation techniques and processes
- Warranty Support: Providing ongoing maintenance and warranty services
- Professional Updates: Sharing industry insights and service tips
🤝 Information Sharing
We share information only with trusted professional partners:
Service Partners
- Licensed subcontractors and specialized tradespeople
- Material suppliers and professional equipment vendors
- Building permit authorities and inspection services
- Professional certification and licensing bodies
Legal and Professional Requirements
- Insurance companies for coverage and claims processing
- Professional associations and licensing boards
- Legal compliance with building codes and regulations
🔒 We never sell your information to third parties. All partnerships are with licensed, insured professionals who meet our quality standards.
🛡️ Professional Data Protection
We implement industry-standard security measures:
- Secure Storage: Encrypted databases and secure file management systems
- Access Control: Limited access to authorized personnel only
- Regular Backups: Secure data backup and recovery procedures
- Staff Training: Regular privacy and security training for all team members
- Professional Standards: Compliance with industry best practices
🍪 Website Cookies and Tracking
Our website uses professional-grade cookies for enhanced service:
Essential Cookies
- Website functionality and service request forms
- Secure communication and appointment scheduling
- Professional consultation and quote management
Service Enhancement
- Website performance optimization and user experience
- Service preference tracking and consultation preparation
- Professional resource recommendations and project planning
👤 Your Client Rights
As our valued client, you have comprehensive rights:
- Access: Request copies of all personal information we maintain
- Correction: Update or correct any inaccurate information
- Deletion: Request removal of personal data (subject to warranty requirements)
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit processing for specific purposes
To exercise these rights, contact us at: [email protected]
📅 Data Retention
We retain information based on professional and legal requirements:
- Project Records: Maintained for warranty periods and legal requirements (10+ years)
- Client Communications: Kept for service quality and relationship management
- Professional Documentation: Retained for licensing and insurance compliance
- Newsletter Subscriptions: Until you unsubscribe or request deletion
- Website Analytics: Aggregated and anonymized after 24 months
👶 Minor Protection
Our services are designed for property owners and adults. We do not knowingly collect information from minors under 16. Any inadvertent collection is immediately deleted upon discovery.
🔄 Policy Updates
We update this policy to reflect service improvements and legal changes:
- Email notifications to active clients and newsletter subscribers
- Prominent website notices and service portal updates
- Direct communication during active projects
We encourage regular review of this policy to stay informed about our privacy practices.
📞 Contact Us
For privacy questions or data requests, contact our professional team:
- Email: info@serviceunderroof.com
- Phone: (404) 555-8372
- Address: 3251 Professional Boulevard, Atlanta, GA 30309
- Office Hours: Monday-Friday, 7:00 AM - 6:00 PM
🔨 We handle privacy concerns with the same professional attention and responsiveness we bring to every home renovation project.